Terms of Service

Last Updated: January 15, 2025

1. Introduction

Welcome to LuxeMart ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

2. Acceptance of Terms

By creating an account, making a purchase, or browsing our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to update these Terms at any time, and continued use of our Services constitutes acceptance of any modifications.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration and update it promptly to keep it current.

4. Purchases & Payments

All purchases are subject to product availability and price accuracy. Prices are displayed in USD and may change without notice. We use secure payment processors to handle transactions. By submitting payment information, you authorize us to charge your selected payment method. Sales tax will be applied where required by law.

5. Shipping & Delivery

We offer domestic and international shipping. Delivery estimates are provided at checkout but are not guaranteed. LuxeMart is not liable for delays caused by carriers, customs, or force majeure events. Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

Items may be returned within 30 days of delivery in their original condition with proof of purchase. Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the return. Certain items (e.g., personalized goods, digital products) are final sale.

7. Intellectual Property

All content on our Services, including text, graphics, logos, images, and software, is the property of LuxeMart or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, LuxeMart and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or a notice on our website. Your continued use of the Services after such changes constitutes acceptance. We encourage you to review this page periodically.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:
LuxeMart Customer Support
Email: support@luxemart.com
Address: 123 Commerce Blvd, Suite 400, New York, NY 10001, USA
Phone: +1 (800) 555-0199