Get in Touch
Have questions about our services, products, or pet care plans? Our team is here to help you and your furry friend every step of the way.
Let's Start a Conversation
Whether you need veterinary guidance, want to book a grooming session, or have a product inquiry, we're just a message away.
Mon-Fri: 8AM - 8PM EST
support@pawsourse.com
San Diego, CA 92101
Avg response time: 2 mins
Send Us a Message
Paws Source Headquarters
123 Paws Avenue, Suite 400, San Diego, CA 92101
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Frequently Asked Questions
Quick answers to common questions before we connect with you.
📅 Response Time
We aim to respond to all inquiries within 24 hours. For urgent veterinary or boarding emergencies, call our 24/7 hotline for immediate assistance.
🐾 Service Areas
Our physical locations are in San Diego, Los Angeles, and Austin. However, our online vet consultations, nutrition plans, and shipping services are available nationwide.
🔐 Privacy Policy
Your data is encrypted and stored securely. We never sell personal or pet health information. Review our full privacy policy for complete details.
🚚 Returns & Refunds
Unused products can be returned within 30 days of delivery. Vet service fees are non-refundable but can be rescheduled at no extra cost.