RaiseIt is committed to transparency about how we handle your data. This section outlines the specific categories of information we collect when you visit our website, create an account, launch a campaign, or back a project. Understanding what we collect helps you make informed decisions about your participation on our platform.
1.1 Information You Provide Directly
When you voluntarily interact with our services, we collect information you explicitly provide. This includes but is not limited to:
- Account Registration Details: Full name, email address, password, phone number, and profile picture used to create your RaiseIt account.
- Campaign Creator Information: Business name, tax identification number, bank account details, payment processor credentials, and project descriptions required to launch and receive funds.
- Backer Payment Details: Credit/debit card information, PayPal account email, or other payment method identifiers processed securely through PCI-DSS compliant third-party providers.
- Communications: Messages, comments, reviews, support tickets, and feedback you submit through our platform or email correspondence.
- Preferences & Settings: Notification preferences, language settings, privacy controls, and accessibility configurations you adjust in your dashboard.
1.2 Information Collected Automatically
As you navigate our platform, certain data is collected automatically through standard web technologies to ensure functionality, security, and personalized experiences:
- Device & Browser Information: IP address, operating system, browser type/version, device identifiers, screen resolution, and timezone settings.
- Usage Analytics: Pages visited, time spent on sections, click patterns, search queries, campaign views, and referral source URLs.
- Transaction Logs: Timestamps of contributions, funding milestones, reward selection history, and withdrawal requests for operational record-keeping.
- Cookies & Tracking Technologies: Session cookies, analytics pixels, and secure authentication tokens used to maintain login state and measure platform performance.
💡 Why we collect this: Automatic data collection enables fraud detection, campaign recommendation algorithms, payment processing verification, and platform stability monitoring.
1.3 Information From Third Parties
We may receive information about you from trusted external sources when necessary to verify identity, process payments, or enhance security:
- Payment Processors: Transaction confirmation status, currency conversion rates, and risk assessment flags from Stripe, PayPal, or regional banking partners.
- Identity Verification Services: Government ID validation results, address verification data, and KYC (Know Your Customer) compliance checks for high-value campaigns.
- Social Media & SSO Providers: Public profile information (username, profile image, connected friends list) when you choose to log in or share via Google, Apple, or X/Twitter.
- Marketing Partners: Aggregated audience insights and interest categories used to serve relevant campaign advertisements, subject to your consent preferences.
1.4 Sensitive Personal Information
RaiseIt does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or health information. However, creators may voluntarily include sensitive content within campaign videos or descriptions. By posting such content, you acknowledge it becomes publicly accessible, and we recommend reviewing our Sensitive Data Guidelines before publishing.
If you are under 16 years of age, you may not create an account or back projects without verifiable parental consent. We do not knowingly collect information from children under 16.