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RaiseIt Inc.
100 Innovation Drive, Suite 400
San Francisco, CA 94105
United States
π Office hours: MonβFri, 9:00 AM β 6:00 PM PST
Walk-ins welcome by appointment only.
Talk to our support team in real-time for instant assistance with your campaign or account.
β‘ Avg. response: under 2 minutes100 Innovation Drive, Suite 400
Quick answers to common questions. Can't find what you need? Reach out to our support team.
You can create and launch a campaign in as little as 15 minutes. Once submitted, our team reviews it within 24β48 hours before it goes live on the platform.
RaiseIt charges a 5% platform fee on successfully funded campaigns. Payment processing fees (2.9% + $0.30 per transaction) are handled separately. Unsuccessful campaigns are not charged.
If your campaign doesn't reach its funding goal, no payments are collected from backers. You pay nothing. All pledges are automatically refunded.
Campaign creators are responsible for fulfilling rewards. RaiseIt provides tools to manage backer communications and shipping details to help streamline the process.
There is no minimum or maximum funding goal set by RaiseIt. You set your own goal based on your project needs. We recommend being realistic and well-researched.
Your safety is our priority. Use the "Report" button on any campaign page or email us directly at trust@raiseit.com. Our Trust & Safety team investigates all reports within 24 hours.