Privacy Policy

1. Information We Collect

At RaiseIt, we collect information to provide better services to our users. The types of information we gather depend on how you interact with our platform.

Information You Provide

• Account details (name, email, password, payment information)
• Campaign data (project descriptions, images, videos, funding goals)
• Communication preferences and support tickets
• Verification documents for identity and tax purposes

Information Collected Automatically

• Device information (browser type, OS, IP address)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

• Process crowdfunding campaigns, fund transfers, and backer contributions
• Verify user identities and prevent fraud
• Communicate campaign updates, alerts, and platform notifications
• Improve platform functionality, security, and user experience
• Comply with legal obligations and tax reporting requirements

3. Information Sharing & Disclosure

We do not sell your personal information. We may share data in the following scenarios:

• With Campaign Creators/Backers: Essential campaign information is shared to facilitate funding and project delivery.
• Service Providers: Payment processors, cloud hosting, and analytics partners operate under strict data processing agreements.
• Legal Requirements: We may disclose information when required by law, subpoena, or to protect the rights and safety of our users.

4. Data Security

We implement industry-standard security measures including AES-256 encryption, secure server infrastructure, and regular penetration testing. However, no electronic transmission is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

5. Cookies & Tracking Technologies

Our platform uses essential, functional, and analytical cookies to ensure proper operation and improve user experience. You can manage cookie preferences through your browser settings or our in-app privacy dashboard. Disabling cookies may impact platform functionality.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Export your campaign data in a portable format
• Withdraw consent for non-essential processing

To exercise these rights, contact our Data Protection Officer at privacy@raiseit.com.

7. Children's Privacy

RaiseIt is not intended for users under 18. We do not knowingly collect personal information from minors. If we discover such data, we will promptly delete it and suspend associated accounts.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email and a prominent notice on our platform. Continued use of RaiseIt constitutes acceptance of the updated policy.

9. Contact Us