Contact Us

Have a question about an order, product, or account? Our support team is here to help you 24/7.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

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Start Live Chat

Average response time: < 2 minutes

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Email Support

support@shopvista.com

billing@shopvista.com

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Phone Support

+1 (800) 123-4567

Mon-Fri: 8AM - 8PM EST

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Headquarters

ShopVista Inc.

350 Fifth Avenue, Suite 4200
New York, NY 10118, USA

Frequently Asked Questions

Quick answers to common questions so you don't have to wait.

How can I track my order?
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Once your order ships, you'll receive an email with a tracking number and a direct link to the carrier's website. You can also track it anytime from your Account → Order History dashboard.
What is your return policy?
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We offer a 30-day hassle-free return policy for most items. Products must be unused, in original packaging, and accompanied by the receipt or order confirmation. Refunds are processed within 5-7 business days after we receive the item.
How do I update my payment method?
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Log into your ShopVista account, navigate to Settings → Payment Methods, and add or edit your preferred cards, digital wallets, or bank accounts. All payment data is encrypted with 256-bit SSL.
Is international shipping available?
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Yes! We ship to over 150 countries. Shipping costs and delivery times vary by destination. Customs duties and local taxes are the responsibility of the buyer and are calculated at checkout.