Please read these terms carefully before using our WordPress administration services.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Wp Admin, Inc. ("Wp Admin," "we," "us," or "our"). By accessing, registering for, or using any of our WordPress administration, management, or related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services. We recommend reviewing these Terms periodically, as we may update them from time to time.
By creating an account, subscribing to a plan, or otherwise using our Services, you confirm that you are at least 18 years of age or have the legal capacity to enter into a binding agreement. If you are using the Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email to the address associated with your account or through a prominent notice on our website. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms.
Important: If you do not agree with any provision of these Terms, you must discontinue use of our Services immediately. There are no oral modifications or waivers permitted.
Wp Admin provides professional WordPress administration and management services. Our Services may include, but are not limited to:
The specific Services included depend on your selected subscription plan. A detailed breakdown of each plan's features is available on our pricing page. We may add, modify, or discontinue any Service at our sole discretion with appropriate notice.
To access our Services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in any activity that could harm our Services, other clients, or the WordPress ecosystem.
Our Services are provided on a subscription basis. Fees are charged monthly or annually depending on the billing cycle you select at the time of purchase.
| Plan | Monthly | Annual (per month) |
|---|---|---|
| Starter | $79/mo | $66/mo |
| Professional | $199/mo | $166/mo |
| Enterprise | $499/mo | $416/mo |
All fees are non-refundable except as expressly provided in these Terms or required by applicable law. Prices are in USD and may be adjusted with 30 days' notice. You authorize us to charge your payment method on file for recurring billing. If your payment fails, we will attempt to collect within a 7-day grace period. If payment remains unsuccessful, we may suspend Services until payment is received.
Payment Reminder: Failure to maintain current payments may result in service suspension. All fees are subject to applicable taxes where required by law.
We are committed to providing reliable and high-quality WordPress management services. Our Service Level Agreement includes the following commitments:
Exclusions: Our SLA does not cover downtime caused by client-side factors including but not limited to: hosting provider outages, client-installed plugins or themes, malicious activity initiated by the client, or force majeure events.
Security is a top priority at Wp Admin. We implement industry-standard security measures to protect your WordPress installation, but please note that no system can be guaranteed to be completely impenetrable.
Our security services include:
Regarding backups: We perform automated backups according to your plan's schedule. However, we strongly recommend that you maintain your own independent backup copies of critical site data. We are not responsible for data loss resulting from circumstances outside our control, including hosting provider failures, catastrophic hardware events, or client-initiated destructive actions.
While we handle the technical management of your WordPress site, you retain certain responsibilities:
Critical: Unauthorized modifications to your site may void our support coverage and SLA guarantees. If you need changes made, please submit a support ticket through your dashboard.
Our Property: Wp Admin retains all rights, title, and interest in and to our proprietary technology, software, tools, methodologies, reports, documentation, and any other materials provided as part of our Services. The Wp Admin name, logo, and related branding are trademarks of Wp Admin, Inc.
Your Property: You retain all rights to your website content, data, and any intellectual property you create. Nothing in these Terms transfers ownership of your content to Wp Admin. You grant us a limited, non-exclusive license to access, modify, and manage your WordPress site solely for the purpose of providing our Services.
WordPress: WordPress is a registered trademark of the WordPress Foundation. Our Services are not affiliated with, endorsed by, or sponsored by the WordPress Foundation. All WordPress core software is licensed under the GPL v2 or later.
To the maximum extent permitted by applicable law, Wp Admin's total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the total amount paid by you to Wp Admin in the 12 months preceding the claim.
In no event shall Wp Admin be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
We expressly disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our Services are provided "as is" and "as available."
Note: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such cases, our liability shall be limited to the maximum extent permitted by law.
By You: You may terminate your subscription at any time through your dashboard or by contacting our support team. Upon termination, you will lose access to our Services at the end of your current billing period. We do not provide mid-cycle refunds unless required by law.
By Wp Admin: We may suspend or terminate your access to our Services at our sole discretion, with or without cause, and with or without notice, including but not limited to: material breach of these Terms, non-payment, fraudulent activity, or if we discontinue the Services.
Effect of Termination: Upon termination, we will:
All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Informal Resolution: Before pursuing any legal action, you agree to first attempt to resolve any dispute by contacting us at support@wpadmin.com. We will make commercially reasonable efforts to resolve the dispute informally within 30 days.
Mandatory Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Austin, Texas, unless both parties agree otherwise.
Class Action Waiver: You agree that any arbitration or litigation shall be conducted only on an individual basis and not as a class action, consolidated action, or representative proceeding. This waiver applies to class arbitration and court-based class actions.
Injunctive Relief: Nothing in these Terms precludes you from seeking injunctive relief in a court of competent jurisdiction to protect your intellectual property rights or to address imminent harm.
Your privacy is important to us. Our collection and use of personal information in connection with our Services is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to:
We do not sell your personal information. We may share data with third-party service providers necessary for delivering our Services, including backup providers, security tool vendors, and hosting partners, under strict data processing agreements.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Both parties consent to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas for any disputes not subject to mandatory arbitration.
Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and Wp Admin regarding the Services and supersede all prior agreements, understandings, and representations.
Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. Wp Admin may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
Force Majeure: Neither party shall be liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including natural disasters, acts of government, internet infrastructure failures, or pandemics.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using any of the methods below:
We aim to respond to all legal inquiries within 2 business days. For urgent matters related to active subscriptions, please use your dashboard support ticket system for the fastest response.