📝 Submit Return Request
Fill out the form below to initiate your return. You'll receive a confirmation email with a shipping label and instructions within minutes.
Common Questions
Everything you need to know about our return policy.
Once your return is received and inspected at our warehouse, refunds are typically processed within 48 hours. Depending on your bank or payment method, it may take an additional 3-7 business days for the funds to appear in your account.
If the item is defective, damaged, or we sent the wrong product, return shipping is free. For returns due to "changed my mind" or ordering the wrong item, a $9.99 restocking fee applies to cover return shipping. This will be deducted from your refund amount.
For safety and hygiene reasons, the following items cannot be returned: opened software downloads, gift cards, custom-ordered parts, and consumables (oils, fluids) once opened. All other items must be unused and in original packaging.
Return labels are sent automatically via email after your request is approved. Please check your spam/junk folder. If you still don't see it after 1 hour, contact our support team with your order number and request ID, and we'll resend it immediately.
Yes! During the return process, you can select "Exchange" instead of "Refund." You can choose a different size, color, or model. Price differences will be adjusted automatically. Exchanges are free of charge, including return shipping.