Accessibility at MarketFlow

We are committed to creating a digital marketplace that is accessible, inclusive, and usable for everyone, regardless of ability, device, or technology.

Our Accessibility Commitment

At MarketFlow, we believe that access to commerce, community, and information is a fundamental right. We design and develop our platform with accessibility at its core, ensuring that all users—including those who rely on assistive technologies—can browse, buy, sell, and manage accounts independently.

We continuously evaluate our products and services against recognized accessibility standards and welcome feedback from users, advocates, and accessibility experts to help us improve.

Standards & Compliance

MarketFlow's web and mobile platforms are designed to comply with:

  • Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
  • Section 508 of the Rehabilitation Act (where applicable)
  • European Accessibility Act (EAA) requirements
  • Platform-specific accessibility guidelines (Apple Human Interface Guidelines, Android Material Design)

Our engineering and design teams undergo regular accessibility training, and all new features undergo accessibility testing before release.

Accessibility Features

🔊 Screen Reader Support

Fully compatible with VoiceOver (iOS/macOS), TalkBack (Android), NVDA, JAWS, and Window-Eyes. All interactive elements include proper ARIA labels and semantic structure.

⌨️ Keyboard Navigation

Complete keyboard accessibility with visible focus indicators, logical tab order, skip navigation links, and accessible dialog/trap focus management.

🔍 Adjustable Text & Zoom

Supports browser zoom up to 300% without loss of content or functionality. Users can adjust font size, line height, and spacing via system settings.

🎨 High Contrast & Color

Meets WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text). Avoids color as the sole means of conveying information.

đź“ť Accessible Forms

All forms include visible labels, descriptive error messages, required field indicators, and keyboard-navigable dropdowns and checkboxes.

⚡ Reduced Motion

Respects `prefers-reduced-motion` system settings. Animations are minimized or removed for users sensitive to motion.

Report an Accessibility Issue

We actively monitor our platform, but we know we can always improve. If you encounter a barrier or usability issue, please let us know. Our accessibility team reviews every submission and responds within 3 business days.

Optional, but helps us respond more personally.

Please include steps to reproduce, device/browser info, and any assistive technology used.

Screenshots or screen recordings help us diagnose issues faster. Max 10MB.

Accessibility Support & Contact

Our dedicated accessibility team is available to assist with inquiries, feature requests, or troubleshooting.

📧 Email

accessibility@marketflow.com

đź“ž Phone

1-800-MARKETFLOW (Mon–Fri, 9am–6pm EST)

đź“Ť Mailing Address

MarketFlow Accessibility Team
123 Commerce Blvd, Suite 400
San Francisco, CA 94107

Continuous Improvement

Accessibility is not a one-time project—it's an ongoing commitment. We regularly:

  • Conduct automated and manual accessibility audits
  • Partner with disability advocacy groups and user testers
  • Update our platform to meet evolving standards and regulations
  • Provide accessibility training for all product, engineering, and support staff
  • Publish quarterly accessibility progress reports

If you have suggestions for improving MarketFlow's accessibility, please reach out. Your feedback directly shapes our roadmap.