MarketFlow is committed to giving you meaningful control over your personal information. Depending on where you live, you may have specific legal rights regarding how we collect, use, share, and retain your data. This page outlines those rights and explains how you can exercise them at any time.

Last Updated: November 2025

πŸ” Your Privacy Rights

Access & Data Portability

You have the right to request a copy of the personal information we hold about you. This includes data collected through account registration, purchases, customer support interactions, and platform analytics.

We will provide this information in a commonly used, machine-readable format (such as JSON or CSV) within 30 days of your verified request. You may also request that we transfer this data directly to another service provider where technically feasible.

Correction & Updating

If your personal information is inaccurate, incomplete, or outdated, you have the right to request a correction. You can update most information directly through your Account Settings dashboard.

For sensitive data or account-level changes, submit a correction request and we will verify and update our records promptly. Corrections will be propagated to integrated third-party services where applicable.

Deletion (Right to be Forgotten)

You may request the deletion of your personal data at any time. Upon receipt of a verified deletion request, we will permanently remove your account and associated personal information from our active systems.

Please note: Certain data may be retained to comply with legal obligations, resolve disputes, prevent fraud, or fulfill completed transactions (e.g., order records, tax documentation, payment receipts) as required by applicable law.

Restricting or Objecting to Processing

You have the right to restrict how we process your data or object to certain processing activities, including profiling, automated decision-making, and data sharing with third-party partners.

To object, specify the categories of processing you wish to limit. We will confirm the changes within 14 days and adjust our systems accordingly. Some core processing required for platform functionality or legal compliance cannot be restricted.

Withdraw Consent

Where we rely on your consent to process personal data (such as for personalized recommendations or promotional communications), you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing conducted prior to withdrawal.

πŸ“’ Marketing & Tracking Choices

Email & Push Notifications

You control how we communicate with you. Manage your preferences at any time via your Notification Settings or by clicking the "Unsubscribe" link in any marketing email.

Unsubscribing applies only to promotional content. Transactional messages (order confirmations, security alerts, policy updates) cannot be disabled as they are essential to account safety and service continuity.

Cookies & Tracking Technologies

MarketFlow uses cookies, pixels, and similar technologies to ensure platform functionality, analyze usage, and personalize content. You can manage these preferences through our Cookie Preferences Center.

  • Strictly Necessary: Required for core platform functions (cannot be disabled).
  • Performance & Analytics: Help us improve site speed and navigation (can be opted out).
  • Marketing & Personalization: Used for tailored ads and recommendations (can be opted out).

Browser settings also allow you to block or delete cookies. Note that disabling certain cookies may limit platform functionality.

Do Not Sell or Share My Personal Information (CCPA/CPRA)

If you are a California resident, you have the right to direct us not to sell or share your personal information for cross-context behavioral advertising.

MarketFlow does not sell personal information. We may share certain data with trusted analytics and advertising partners for contextual personalization. To opt out, visit the "Do Not Sell/Share My Info" portal or contact our Privacy Team directly.

πŸ“ How to Exercise Your Rights

We aim to make exercising your rights straightforward. Follow the steps below or use the form provided.

1

Verify Identity

For security, we will verify your identity before processing sensitive requests.

2

Submit Request

Use the form below, email our DPO, or log into your dashboard to initiate.

3

Receive Confirmation

We will acknowledge receipt within 48 hours and outline next steps.

4

Request Fulfilled

Most requests are completed within 30 days. Complex cases may require up to 60 days.

Submit a Data Request

Need immediate assistance? Email our Data Protection Office at privacy@marketflow.com or call 1-800-MARKETFLOW (Mon–Fri, 9am–6pm EST). No third-party data broker may process this form without your explicit consent.