Our Commitment to Safety
At RaiseIt, trust is the foundation of crowdfunding. We employ enterprise-grade security protocols, continuous monitoring, and transparent policies to ensure a safe ecosystem for innovation and giving. Every account, payment, and campaign is protected by multiple layers of verification and encryption.
Bank-Grade Encryption
All data transmissions use AES-256 encryption and TLS 1.3 protocols, matching financial institution standards.
Real-Time Fraud Detection
AI-driven systems analyze transactions 24/7 to flag suspicious patterns before funds are processed.
Creator Verification
Mandatory KYC/AML checks ensure every campaign creator is a verified individual or registered entity.
Secure Payment Processing
PCI-DSS Level 1 compliant payment gateways with tokenization and zero stored card data on our servers.
Manual Campaign Review
Our trust & safety team personally reviews high-risk and high-value campaigns before going live.
Transparent Dispute Resolution
Clear refund policies and mediation channels if a project fails to deliver or exhibits fraudulent activity.
Fraud Prevention Measures
We maintain a multi-tiered defense system to identify, prevent, and respond to fraudulent activity across the platform:
- Identity verification using government-issued IDs and business registration documents
- Device fingerprinting and IP reputation scoring to prevent account takeover
- Velocity checks and anomaly detection for unusual payment patterns
- Mandatory 2FA for all creator accounts and high-value transactions
- Integration with global watchlists and sanctions databases
- Automated fund holds until campaign delivery milestones are verified
β οΈ Important Notice
RaiseIt will never ask for your password, payment PIN, or verification codes via email or phone. Always verify sender addresses and report suspicious communications immediately.
How to Report Fraud
If you encounter suspicious activity, fake campaigns, or unauthorized transactions, please follow these steps:
Reporting Process
Document the Issue
Take screenshots, save URLs, and note transaction IDs or dates associated with the suspicious activity.
Use the Report Form
Submit your evidence through our secure reporting portal or contact security@raiseit.com directly.
Wait for Investigation
Our trust & safety team typically responds within 24-48 hours. Funds involved in active investigations are automatically frozen.
Safety Tips for Backers & Creators
While we maintain strict security protocols, your vigilance helps keep the community safe:
- Enable two-factor authentication on your account immediately after signing up
- Never share your login credentials or verification codes with anyone
- Research campaigns thoroughly: check creator history, delivery timelines, and risk disclosures
- Use strong, unique passwords and a reputable password manager
- Beware of phishing attempts mimicking RaiseIt emailsβalways check the sender domain
- Report anything that feels off, even if you're unsure. We'd rather review false alarms than miss real threats.
Frequently Asked Questions
We never store your full credit card information. Payments are processed through PCI-DSS Level 1 certified partners using tokenization. Your financial data is encrypted in transit and at rest, and we undergo regular third-party security audits.
Upon confirmation, we immediately suspend the campaign, freeze pending funds, and initiate a refund process for affected backers. We cooperate fully with law enforcement and may pursue legal action to recover funds where possible.
Yes. Visit your Account Settings > Security to enable 2FA, update your email, manage authorized devices, or adjust login notifications. We recommend enabling all available security features.
Crowdfunding inherently carries risk, but we offer a 7-day cooling-off period for all contributions. After that, refunds depend on the campaign type and creator policy. We strongly encourage backers to review the risk disclosure before funding.
Need Immediate Assistance?
If you suspect unauthorized activity on your account or payment method, contact our security team directly.