Whether you're stuck on a repair, need a tool recommendation, or have an order question, our team is here to support your DIY journey.
Talk to a mechanic or support agent directly.
1-800-DIY-CARS (1-800-349-2277)Mon-Fri: 8AM - 8PM EST
Sat-Sun: 9AM - 5PM EST
For detailed inquiries or warranty claims.
support@automotivediy.comResponse within 24 hours
Come test tools and meet the team.
742 Gearbox Lane
Motor City, MI 48201
Fill out the form below and we'll get back to you as soon as possible.
Find answers quickly in our self-service center.
Track packages, returns, and delivery updates.
Usage guides, compatibility, and maintenance tips.
Help with specific DIY procedures and vehicle models.
File claims, check coverage, and process returns.
Quick answers to common questions.
Standard shipping typically takes 3-5 business days. Express shipping is 1-2 business days. You'll receive tracking info via email once your order ships.
Yes! We accept returns within 30 days for most items. Tools must be in resalable condition. Refunds are processed within 5-7 business days after receipt.
Absolutely. Use the form above, select "Technical / Guide Help" as the subject, and include the guide title. Our mechanic team will assist you.
Submit a ticket via this form with "Tool Warranty Claim" selected. Include your order number and photos of the defect. We'll respond with next steps within 24 hours.