How can we help?

We offer a hassle-free 30-day return policy. If a tool isn't compatible, simply log in to your account, go to "Order History," select the item, and click "Request Return." We'll provide a prepaid shipping label. Once received, we'll process your refund or exchange within 5 business days.

Yes. We offer a 14-day money-back guarantee on all subscriptions. If you're not satisfied within the first two weeks, contact support and we'll issue a full refund, no questions asked.

Try these steps: 1) Ensure your car's engine is running or in accessory mode. 2) Check Bluetooth is enabled on your phone. 3) Unpair the device from Bluetooth settings and re-pair via the app. 4) Restart the app. If issues persist, visit our OBD2 Troubleshooting Guide or contact support.

Use the "Car Database" feature on our website. Enter your Year, Make, and Model, and we'll show all compatible guides, tool kits, and community discussions for your specific vehicle.

Yes, we ship to over 40 countries worldwide. Shipping rates and delivery times vary by location. International orders may be subject to local customs and duties. Check our Shipping Policy for details.

All AutomotiveDIY tool kits come with a lifetime warranty against manufacturing defects. We also guarantee functionality for as long as you own the product. If a tool breaks under normal use, we'll replace it free of charge.