Our Commitment to Accessibility

At Automotive DIY, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is usable by all our customers, including those who rely on assistive technologies such as screen readers, voice recognition software, or keyboard-only navigation.

Our Goal: To provide an inclusive, barrier-free experience for all users — whether you have visual, auditory, motor, or cognitive disabilities — so that everyone can learn, build, and maintain their vehicles independently and confidently.

We recognize that accessibility is not a one-time achievement but an ongoing process. We regularly review and update our policies, procedures, and practices to ensure continuous improvement in the accessibility of our digital services.

Conformance Status

The WCAG (Web Content Accessibility Guidelines) defines requirements for designers and developers to improve accessibility for people with disabilities. It is one of the policies referred to by the ADA Title III and the Rehabilitation Act.

WCAG 2.1 Compliance Level
Standard Level Status
WCAG 2.1 Level A ✓ Full Compliance
WCAG 2.1 Level AA ✓ Full Compliance
WCAG 2.1 Level AAA ◐ Partial
Section 508 US Federal ✓ Compliant
ADA Title III US Law ✓ Compliant

The conformance status of this website is as follows:

  • Fully conformant: Content meets all WCAG 2.1 Level AA success criteria.
  • Partially conformant: Some content does not fully meet WCAG 2.1 Level AAA success criteria but is being addressed.
  • Non-conformant: Any content found to be non-conformant is documented below with remediation plans.

Accessibility Features

We have implemented the following accessibility features across our platform to ensure an inclusive experience for all users:

Screen Reader Support

Full compatibility with JAWS, NVDA, VoiceOver, and other screen readers with proper ARIA labels and semantic HTML.

Keyboard Navigation

All interactive elements are fully operable via keyboard with visible focus indicators and logical tab order.

Zoom & Resizing

Content remains usable when zoomed up to 200% and supports browser-based text resizing without loss of functionality.

Color Contrast

All text meets WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text and UI components).

Alt Text & Captions

All images have descriptive alt text. Videos include captions and audio descriptions where applicable.

Responsive Design

Fully responsive layout that works on all devices, screen sizes, and orientations including mobile and tablet.

No Auto-Playing Media

No auto-playing audio or video content. All media can be paused, stopped, or muted by the user.

Form Accessibility

All forms include proper labels, error identification, inline validation, and clear instructions.

How We Measure Accessibility

Automotive DIY employs a multi-layered approach to ensure and maintain accessibility compliance:

Automated Testing

  • Regular automated scans using tools such as axe-core, WAVE, and Lighthouse
  • CI/CD pipeline integration for accessibility testing on every code deployment
  • Monthly comprehensive accessibility audits across all pages and features

Manual Testing

  • Keyboard-only navigation testing across all interactive elements
  • Screen reader testing with JAWS, NVDA, and VoiceOver
  • Color contrast verification using contrast analyzer tools
  • Touch target size verification for mobile accessibility

User Testing

  • Quarterly usability testing sessions with users who have various disabilities
  • Feedback collection through our accessibility reporting form
  • Partnership with disability advocacy organizations for external reviews

Known Limitations & Remediation Plans

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and planned remediation actions:

Current Limitations

  1. Legacy content: Some older tutorial videos (pre-2020) may lack closed captions. We are actively adding captions to this content. Target completion: Q2 2025.
  2. Third-party integrations: Some third-party widgets and embedded content may not fully meet accessibility standards. We are working with vendors to improve compatibility. Ongoing.
  3. PDF documents: Some downloadable guides may not be fully screen-reader optimized. We are converting these to accessible HTML formats. Target completion: Q3 2025.

Remediation Priority: We prioritize remediation based on impact to users with disabilities. Critical barriers affecting core functionality are addressed within 48 hours of identification.

Report an Accessibility Issue

If you encounter any accessibility barriers on our website, we want to hear from you. Please use the form below to report the issue, and our accessibility team will respond within 2 business days.

How you'd like to be addressed in our response.

We'll use this to follow up on your report.

The specific page where you encountered the issue (optional).

Include details about the assistive technology you're using if applicable.

Accepted formats: JPG, PNG, GIF. Max size: 5MB.

Accessibility Contact Information

If you have questions about our accessibility practices or need assistance accessing our content, please reach out through any of the following channels:

Phone (TTY Available)

1-800-DIY-CARS
TTY: 1-800-555-0199

Live Chat

Start Accessibility Chat

Mail

Automotive DIY
Accessibility Dept.
742 Gearbox Lane
Motor City, MI 48201

Document Information

Last Updated: January 15, 2025  |  Next Review: April 15, 2025  |  Version: 3.2

This accessibility statement was created following guidelines from the W3C WAI Accessibility Statement Generator and complies with applicable legal requirements including the ADA, Section 508, and the EU Web Accessibility Directive.