Our Commitment to Accessibility
At Automotive DIY, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is usable by all our customers, including those who rely on assistive technologies such as screen readers, voice recognition software, or keyboard-only navigation.
Our Goal: To provide an inclusive, barrier-free experience for all users — whether you have visual, auditory, motor, or cognitive disabilities — so that everyone can learn, build, and maintain their vehicles independently and confidently.
We recognize that accessibility is not a one-time achievement but an ongoing process. We regularly review and update our policies, procedures, and practices to ensure continuous improvement in the accessibility of our digital services.
Conformance Status
The WCAG (Web Content Accessibility Guidelines) defines requirements for designers and developers to improve accessibility for people with disabilities. It is one of the policies referred to by the ADA Title III and the Rehabilitation Act.
| Standard | Level | Status |
|---|---|---|
| WCAG 2.1 | Level A | ✓ Full Compliance |
| WCAG 2.1 | Level AA | ✓ Full Compliance |
| WCAG 2.1 | Level AAA | ◐ Partial |
| Section 508 | US Federal | ✓ Compliant |
| ADA Title III | US Law | ✓ Compliant |
The conformance status of this website is as follows:
- Fully conformant: Content meets all WCAG 2.1 Level AA success criteria.
- Partially conformant: Some content does not fully meet WCAG 2.1 Level AAA success criteria but is being addressed.
- Non-conformant: Any content found to be non-conformant is documented below with remediation plans.
Accessibility Features
We have implemented the following accessibility features across our platform to ensure an inclusive experience for all users:
Screen Reader Support
Full compatibility with JAWS, NVDA, VoiceOver, and other screen readers with proper ARIA labels and semantic HTML.
Keyboard Navigation
All interactive elements are fully operable via keyboard with visible focus indicators and logical tab order.
Zoom & Resizing
Content remains usable when zoomed up to 200% and supports browser-based text resizing without loss of functionality.
Color Contrast
All text meets WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text and UI components).
Alt Text & Captions
All images have descriptive alt text. Videos include captions and audio descriptions where applicable.
Responsive Design
Fully responsive layout that works on all devices, screen sizes, and orientations including mobile and tablet.
No Auto-Playing Media
No auto-playing audio or video content. All media can be paused, stopped, or muted by the user.
Form Accessibility
All forms include proper labels, error identification, inline validation, and clear instructions.
How We Measure Accessibility
Automotive DIY employs a multi-layered approach to ensure and maintain accessibility compliance:
Automated Testing
- Regular automated scans using tools such as axe-core, WAVE, and Lighthouse
- CI/CD pipeline integration for accessibility testing on every code deployment
- Monthly comprehensive accessibility audits across all pages and features
Manual Testing
- Keyboard-only navigation testing across all interactive elements
- Screen reader testing with JAWS, NVDA, and VoiceOver
- Color contrast verification using contrast analyzer tools
- Touch target size verification for mobile accessibility
User Testing
- Quarterly usability testing sessions with users who have various disabilities
- Feedback collection through our accessibility reporting form
- Partnership with disability advocacy organizations for external reviews
Known Limitations & Remediation Plans
Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and planned remediation actions:
Current Limitations
- Legacy content: Some older tutorial videos (pre-2020) may lack closed captions. We are actively adding captions to this content. Target completion: Q2 2025.
- Third-party integrations: Some third-party widgets and embedded content may not fully meet accessibility standards. We are working with vendors to improve compatibility. Ongoing.
- PDF documents: Some downloadable guides may not be fully screen-reader optimized. We are converting these to accessible HTML formats. Target completion: Q3 2025.
Remediation Priority: We prioritize remediation based on impact to users with disabilities. Critical barriers affecting core functionality are addressed within 48 hours of identification.
Report an Accessibility Issue
If you encounter any accessibility barriers on our website, we want to hear from you. Please use the form below to report the issue, and our accessibility team will respond within 2 business days.
This form is monitored by our dedicated accessibility team. You can expect a response within 2 business days.
Accessibility Contact Information
If you have questions about our accessibility practices or need assistance accessing our content, please reach out through any of the following channels:
Phone (TTY Available)
1-800-DIY-CARS
TTY: 1-800-555-0199
Live Chat
Automotive DIY
Accessibility Dept.
742 Gearbox Lane
Motor City, MI 48201
Document Information
Last Updated: January 15, 2025 | Next Review: April 15, 2025 | Version: 3.2
This accessibility statement was created following guidelines from the W3C WAI Accessibility Statement Generator and complies with applicable legal requirements including the ADA, Section 508, and the EU Web Accessibility Directive.