Cookie Policy
Effective: Jan 15, 2024 | Last Updated: Oct 24, 2024Table of Contents
At VoyageLux Travel & Hospitality ("we", "our", or "us"), we respect your privacy and are committed to protecting it through our compliance with this Cookie Policy. This document explains how we use cookies and similar tracking technologies on our website, mobile applications, and other digital properties (collectively, the "Site").
Important: By continuing to use our Site, you consent to the use of cookies as described in this policy. You can manage your preferences at any time through the cookie settings link provided in our footer or by adjusting your browser settings.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a personalized experience, and supply information to the site owners. Cookies can be "persistent" (remaining on your device for a set period) or "session" cookies (deleted when you close your browser).
2. Types of Cookies We Use
We use different categories of cookies to enhance your experience on our Site and ensure secure, seamless travel planning:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Strictly necessary for the operation of our Site. They enable core functionalities such as security, network management, authentication, and accessibility. | No |
| Performance & Analytics | Help us understand how visitors interact with our Site by collecting anonymous information about page visits, traffic sources, and navigation paths. | Yes |
| Functional Cookies | Remember your preferences (language, region, currency, account details) to provide enhanced, personalized features. | Yes |
| Advertising & Marketing | Used to deliver relevant advertisements, track campaign effectiveness, and limit the number of times you see an ad across the web. | Yes |
3. Third-Party Cookies
We may partner with trusted third-party service providers to assist us in analyzing traffic, delivering content, serving advertisements, and processing bookings. These partners may set their own cookies and have access to them. Examples include:
- Analytics Providers: Google Analytics, Hotjar
- Advertising Partners: Meta Ads, Google Ads, Trade Desk
- Booking & Payment Processors: Stripe, PayPal, Sabre GDS, Amadeus
- Social Media Platforms: Facebook, Instagram, LinkedIn, X (Twitter)
Please note that VoyageLux does not control the cookies set by these third parties. We encourage you to review their respective privacy and cookie policies for more information.
4. How to Manage or Disable Cookies
You have the right to accept, reject, or delete cookies at any time. Management options vary by browser and device:
- Browser Settings: Most web browsers allow you to control cookies through their preferences. You can typically find these in the "Options," "Preferences," or "Privacy & Security" menus.
- Do Not Track: Some browsers offer a "Do Not Track" feature that signals your preference not to be tracked by websites.
- Cookie Preference Center: Our Site provides a cookie banner upon first visit. You can access our preference center at any time via the "Cookie Settings" link in the footer.
- Mobile Devices: You can adjust cookie and tracking settings through your device's privacy controls.
Please note: Disabling certain cookies may limit your ability to use specific features of our Site, such as account login, itinerary booking, or personalized recommendations.
5. Cookies in Travel & Hospitality Context
Given the nature of our business, we may use cookies to:
- Remember your search criteria (destinations, dates, number of travelers, cabin class)
- Authenticate secure login sessions for your travel profile and loyalty account
- Track booking progress and payment verification status securely
- Personalize travel recommendations based on your past interactions and preferences
- Ensure fraud prevention, secure transaction processing, and compliance with travel regulations
6. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.
7. Contact Us
If you have questions, concerns, or requests regarding this Cookie Policy or our data practices, please contact our Data Protection Officer:
- Email: privacy@voyagelux.com
- Phone: +1 (888) 555-TRIP (8747)
- Mail: VoyageLux Travel & Hospitality, 123 Travel Blvd, Suite 400, New York, NY 10001, USA
Thank you for choosing VoyageLux Travel & Hospitality. We are committed to providing you with exceptional travel experiences while respecting your privacy and data preferences.