How can we help you?

Refunds are typically processed within 3–5 business days after approval. The time it takes to appear in your account depends on your payment method and bank. For detailed status, check your Order History dashboard.

Use the "Forgot Password" link on the login page. If you no longer have access to your registered email, contact seller support with your verified phone number and store name for manual recovery.

MarketFlow charges a 5% commission per successful sale. Payouts are processed weekly on Tuesdays via direct deposit or PayPal. New sellers may have a 7-day hold period during onboarding.

Click the "Report" button on any listing or profile. You can also email trustandsafety@marketflow.com with links and screenshots. Our Trust & Safety team investigates all reports within 24 hours.